Privacy Policy

Last Updated: June 2025

Effective Date: June 2025

1. About TajerTrust

TajerTrust is an anti-fraud protection platform serving over 1000 online sellers. Our mission is to protect legitimate e-commerce businesses from fraudulent customers and strengthen trust in the growing African digital marketplace.

2. Information We Collect

2.1 Seller Registration Information

Business Information: Company name, email
Social Media Links: Instagram business account URLs
Account Credentials: Encrypted passwords for platform access

2.2 Instagram Business Verification Data

Instagram Username: To confirm account ownership
Instagram Account ID: For unique identification
Basic Account Information: Follower count for credibility assessment
Facebook Page Connection: Name of page connected to Instagram account

2.3 Customer Verification Requests

Phone Numbers: Submitted by sellers for anti-fraud verification
Query Results: Fraud risk assessments and recommendations

3. How We Use Your Information

Anti-Fraud Protection: Verify customer phone numbers against our database
Seller Authentication: Verify seller identity and business legitimacy
Platform Access: Manage user accounts and provide dashboard access
Community Protection: Share fraud alerts with verified sellers
Instagram Ownership Verification: Confirm sellers own claimed Instagram accounts
Trust Enhancement: Display verified Instagram badges

4. Facebook and Instagram Integration

pages_show_list: List Facebook pages you manage
pages_read_engagement: Access Instagram accounts connected to Facebook pages
instagram_business_basic: Read basic Instagram Business account information
Verification that the Instagram account is Business or Creator type
Collection of Instagram username for identification
Full compliance with Facebook Platform Terms and Conditions
Strict adherence to Instagram API Policies

5. Data Storage and Security

Encryption: All sensitive data encrypted in transit and at rest
Access Controls: Strict controls for TajerTrust team members
Data Minimization: We collect only data necessary for anti-fraud services
Secure Infrastructure: Hosted on secure cloud infrastructure with regular updates
No Password Storage: We do not store social media passwords

6. Data Sharing and Privacy

Personal Information: Never sold or shared with third parties for marketing
Instagram Data: Used only for platform authentication
Customer Data: Phone number queries kept confidential
Fraud Alerts: Anonymous patterns shared with seller community
Verification Status: Verified Instagram badges displayed with seller consent

7. User Rights and Controls

Account Access: View and update your information
Data Deletion: Request deletion of your account and associated data
Instagram Verification Control: Enable or disable verification display
Facebook Permissions: Manage via Facebook settings at any time
Email Preferences: Control fraud alerts and notification emails

8. Compliance and Legal

Facebook Platform Terms: Full compliance
Instagram API Policies: Adherence to Terms of Use
GDPR Compliance: European data protection standards applied

9. Changes to This Policy

We may update this privacy policy to reflect changes in our services or legal requirements. We will notify users via email, platform announcements on TajerTrust.com, and by updating the Last Modified date.

10. Data Retention

Seller account data: retained for the duration of account activity
Post-deletion data: deleted or anonymized within 24 months of account deletion
Verification data (phone numbers): retained to improve fraud detection

11. Children's Use

This application is not intended for persons under 18 years of age. We do not knowingly collect personal data from children. If you believe a minor has provided information, please contact us so we can delete it.

12. Third-Party Services

Hosting: DigitalOcean
Email sending: Resend
Authentication and verification: Facebook / Instagram API

13. Data Types Collected (Google Play)

Phone numbers: used for anti-fraud verification
Account identifiers: email, business information
Technical data: basic device information for security and functionality
We do NOT collect: precise location data, personal contacts, private messages

14. Contact Information

Privacy Contact: privacy@tajertrust.com | Website: https://tajertrust.com